1.

• Articles
• Brochures
• Fellowship Seminars
• Consultant
• Web Page

• Reach decision to implement
• Begin assessment of strategic plan vs. reality

• Knowledge of Model
• Knowledge of Paradigms
• Principles of Transfor-
  mational Leadership

2.

• Staff Assessment
• Action Plans
• Consultant
• Organization Strategic Plan

• Complete Action Plans (strategic/system approach)
• Develop Divisional Plan (division/hospital approach)

• Assessment Strategies
• Strategic Planning Skills
• Change Management
• Development and Appraisal of Action Plans

3.

• Action Plans
• Consultant
• Workshop

• Infrastructure in place to support implementation

• Transformational Leadership
• Situational Leadership
• Planning for Change
• Communication and Influence Strategies
• Conflict Resolution Strategies
• Creativity and Innovation

4.

• Action Plans
• Grids
• Staff Survey
• Nominal Group Technique
• Consultant
• Workshop

• Assess Divisional Plan vs. Work Unit Reality
• Complete Work Unit Plans
• On-going resolution of priority issues

• Communication Strategies
• Team Building
• Delegation
• Peer Review
• Interviewing for Hardiness
• Understanding Authority, Accountability, and Responsibility
• Proactive Team Development
• Negotiated Care
• Work Re-Design
• Performance Management

5.

• Staff Survey
• Corporate Report Card
• Performance Evaluation
• Co-Worker Feedback Forms
• Patient Satisfaction Scores
• Action Plan Revisions

• Review and revise Action Plans
• Annual review of progress
• On-going assessment of organization/department needs

• Research Data Gathering Skills
• Quality Assurance Techniques
• Process Improvement
• Comparative Analysis
• Visioning Techniques