• About UPMC |
• Hospitals & Facilities |
• Our Services |
• Find A Doctor |
• Your Visit |
• Health A - Z |
• Careers at UPMC

Resources

Organizational Systems Reading List

Adler, Paul. “Time and Motion Regained “Harvard Business Review, (January –February1993): 97-108.

Berwick, Donald M. Escape Fire, A Plenary Adress delivered at the Institute for Healthcre Improvement’s 11th Annual National Forum on Quality Improvement in Health Care, New Orleans, LA, December 9, 1999. Published by The Commonwealth Fund, New York, 2002.

Crossing the Quality Chasm: A New Health System for the 21st Century. Institute of Medicine, Committee on Quality of Health Care in America. National Academy Press, 2001.

Dennis, Pascal. Lean Production Simplified: A Plain Language Guide to the World’s most Powerful Production System. Portland, Oregon: Productivity Press, 2002

Despain, James and Boden Converse, Jane. …Dignity for All Unlocking Greatness With Values Based Leadership. Financial Times Prentice Hall , 2003.

Moden, Yasuhiro. Toyota Production System: An Integrated Approach to Just in Time: Third Ed. Norcross, Georgia. Engineering and Management Press. 1998.

Ohno, Taichi. Toyota Production System: Beyond Large Scale Production. Portland, Oregon: Productivity Press, 1998

Spear, Steven and Bowen, H. Kent “ Decoding the DNA of the Toyota Production System” Harvard Business Review, 77 (1999): 97-106.

Spear, Steven. The Toyota Production System as an Example of Managing Complex Social Technical Systems. Boston, Massachusetts. Harvard Business School Dissertation 1999. (Available UMI)

Spear, Steven. Process Improvement Template Harvard Business School Publishing, 2001. 9-901-186

Spear, Steven and Kenagy, John. Deaconess Glover Hospital Case Study. Boston, Massachusetts. Harvard Business School Publishing, 2000.

Tucker, Anita L. , Edmondson, Amy C. and Spear, Steven. “When Problem Solving Prevents Organizational Learning” Journal of Organizational Change Management 15, 2 (2002):122-137.t